Double Loop Games is looking for a Senior Quality Assurance Tester with experience working on F2P live-operated mobile games to perform in-house testing, create testing processes, and assist with overseeing external QA testers to ensure high quality releases.

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WHO WE ARE

We are a well-funded mobile game start-up focused on making delightful, relaxing experiences for the biggest audience in games: people who don’t think of themselves as gamers.

We're building an environment that's transparent, respectful, and family-friendly. Our current team is primarily in California and Oregon, but we're happy to work with people remotely anywhere in the Americas. Diverse candidates encouraged. Kindness expected.

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WHO DO WE WANT

Double Loop Games is looking for a Senior QA Tester who has deep knowledge and experience in testing live-operated mobile games, ensuring bug-free live updates, player account integrity, and an exceptional player-facing experience. The Senior QA Tester will perform in-house testing and reporting, help select and then assist with managing external QA testers, create testing procedures and workflows, research submission requirements, and work closely with Production, Design, Engineering, Art, and Analytics team members to develop test plans.

You would be a perfect match for this position if you thrive in a heavily collaborative and iterative environment, you are enthusiastic about testing and investigating issues, developing QA processes, managing and triaging bug databases, and ensuring high quality launches.

We are looking for someone who is excited by the opportunity to make a visible, quality impact on our games!

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RESPONSIBILITIES

• Perform functional and compliance testing, personally run and oversee the execution of test plans and enforce accurate bug reporting
• Communicate significant game breaking and qualitative issues to Producers and company leadership
• Develop functional test cases and test plans curated to specific phases of development, (including Production, limited Soft Launch, and Global Launch), specific title features, and mock review feedback
• Progressively refine test and general processes for continuous improvement in development and live operations
• Assist with triaging bugs; review all issues entered by internal and external teams to ensure bug reports include required information, are properly assigned, and conform to Double Loop QA standards
• Review all disputed (‘Not a Bug,’ ‘Will Not Fix,’ and ‘Duplicate’) issues with Production
• Assist with leading an external QA test team. Act as their main point of contact, communicating their priorities and requirements, monitoring and evaluating their bug quality, and ensuring that proper workflow is followed
• Assist with managing QA resources for yourself and external test teams that will be scaled up and down through development phases
• Create daily or weekly (as needed) reports summarizing title quality, stability, and issues for stakeholders
• Support ensuring the team uses best practices for testing live-operated mobile games, including versioning, test staging, cloning live accounts to test with, and more
• Coordinate the setup of hardware and test resources
• Research, document, and maintain a knowledge base of test tools and first-party technical requirements
• Review and assess compliance reports from App Stores
• Understand and embrace the constraints of a game development cycle (know when bug fixing and optimization become more important than new features)

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QUALIFICATIONS

• Able to identify defects in video games and report defects in a clear and concise manner
• Experience with bug tracking solution required (JIRA / DevTrack / Bugzilla / etc.); experience with JIRA very strongly preferred
• Excellent communication, planning, and organization skills
• Extreme attention to detail
• Ability to communicate clearly in English, both verbally and written
• Conscientious, self-motivated, maintains perspective and a sense of humor
• 1+ years in a video game Senior QA Tester role
• 3+ years total video game QA experience

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HUGE PLUSSES

• Experience on mobile F2P games operated live and at scale
• Bachelor's degree in Computer Science, Computer Games Technology, or a related field
• Experience with Unity
• Experience with profiling tools (Unity's profiler, Instruments, Snapdragon profiler)
• Experience with testing analytics
• A love of relaxing, delightful gameplay, and beautiful worlds filled with both outdoor spaces and intimate village life
• A strong desire to step outside of your comfort zone and learn new things

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WHAT ARE WE OFFERING?

• Full-time role, with benefits
• Interesting, highly original work in a small, supportive and well-funded start-up led by two women who are industry veterans
• Flexible working arrangements. Work from home wherever you may be as long as you have a reasonable number of overlapping hours with the pacific time zone (+/- 3 hours for this role) and fast, reliable internet connection

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WORKING WITH US

To make games with longevity, you need teams that are sustainable. We're building an environment that's transparent, respectful, and family-friendly. Our founders are in San Francisco, but we'll hire anywhere with reasonable time zone overlap. Diverse candidates encouraged. Kindness expected.

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HOW TO APPLY

Please send your full resume, portfolio, contract rates, and anything else you think we should see to jobs@doubleloopgames.com.