Learning Operations Manager

E-Line MediaApply for this Job
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This role is a part of the UK government's Kickstart Scheme and is only applicable to 16 to 24-year-olds in the UK who are not in education and are currently claiming Universal Credit. Click here to view more Kickstart placement opportunities.

July 28, 2021
Part Time
United States

E-Line is a leading developer and publisher of game-based learning products and services that empower young people to understand and shape their world. Our work in the formal and informal learning spaces has focused on connecting the natural interest and passion of youth for playing and making video games with innovative opportunities to develop design, critical thinking, coding and collaboration skills. E-Line’s products and services have helped empower young people to make over 2 million games that have been played tens of millions of times.

E-Line is currently piloting a unique online and blended learning program where young people will make games together while apprenticing with professional game makers. We are seeking an exceptional candidate to coordinate the operations of this program.

The Learning Operations Manager will be responsible for orchestrating the day-to-day learning operations of the program. This role will coordinate deeply with the design, product and sales teams to support the training of staff, rollout of curriculum and content and the implementation of the program with new partners.

This position allows for work-from-home opportunities, with flexibility to travel to program sites and our studio locations on a regular basis. The position will start as a part-time (~20 hours per week) opportunity, growing to a full-time position as the program scales over the coming months.

As our Learning Operations Manager, you will ...

  • Lead sourcing of instructor staff for both virtual and in-person programs;
  • Develop and institute operational policies and procedures to ensure quality delivery of the program;
  • Develop training materials and procedures to support the onboarding of program staff;
  • Institute and instrument procedures to ensure consistency and quality of program delivery, for instance, quality assessment and staff time tracking;
  • Coordinate with learning design and product teams to implement and assess the effectiveness of new learning content and technology products;
  • Work with sales team to support the rollout of the program with new programmatic partners and at new locations;

We are looking for someone who has …

  • Bachelor’s degree (Master’s degree preferred);
  • 3+ years operations management experience, preferably in education or a related field;
  • Experience coordinating a highly-distributed, primarily virtual workforce;
  • A personal passion for games, as well as a literacy of gaming history, genres, etc.
  • Excellent written and oral communication skills;
  • An entrepreneurial spirit and desire to help develop a business from an early stage;
  • Excitement at the prospect of working in a frenetic, rapidly-evolving environment;
  • A passion for educating young people and making the world a better place.

Key Benefits:

  • Collaborate with leading game developers, educators, researchers, artists and storytellers
  • Inspire the developers, makers, pioneers and dreamers of tomorrow
  • Do well by doing good

How to Apply:

Qualified applicants may apply at www.elinemedia.com/careers. Candidates will be required to complete a pre-employment background verification screening.

E-Line Media values diverse perspectives and voices on our teams, and encourages applications from people of backgrounds that have traditionally been underrepresented in the games industry. E-Line Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veterans in accordance with applicable federal, state and local laws.

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About E-Line Media

We’re E-Line Media, a video game developer and publisher that’s passionate about harnessing the power of games to help players understand and shape the world. You might know us from games like the BAFTA award-winning Never Alone, Beyond Blue, Gamestar Mechanic, and The Endless Mission.

We use what we call an “inclusive development process” to make games with the communities and cultures we explore. We’re hand-in-hand from the start of the process through to the end to bring as much authenticity to the medium as possible. We are a mission-driven, for-profit enterprise whose investors seek market-level financial returns and positive social impact.

Want to work for a company that is actively trying to make a difference and change the world through video games and creative storytelling? We’d love to hear from you.

We are hiring an Instructor and Learning Operations Manager on our Endless Studios team. Click here to view (and share) all of our current openings.

About Our Games

The Endless Mission is a community-driven sandbox creation game where players embark on an exciting adventure using their ability to hack as a superpower. Players can even manipulate the essence of the game down to the code itself. Along the way, they’ll discover their power to create games that can be shared with the world.

Gamestar Mechanic is a game-based learning platform and online community designed specifically for youth. Over a million students in thousands of classrooms around the world have shared their voice through the making of an original game.

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