Community Manager

Genpop Interactive
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This position has been closed.
Posted
January 25, 2022
Full Time
Anywhere
Remote

Be the player-facing voice of Genpop Interactive and lead the effort to further expand and maintain our community. You will create strategies to grow and engage our player base, including curating our weekly playtests and gathering player feedback while ensuring a friendly and healthy environment for everyone. Our community heavily influences the direction of our game, and you will be the biggest advocate for their needs. Join a passionate team of talented individuals working on an innovative AAA team shooter with new and interesting challenges in a world where slime is ubiquitous.

Responsibilities

  • Plan and execute social media strategies to grow and engage our player base
  • Collaborate with developers to write patch notes and other announcements
  • Run weekly playtests and gather player feedback
  • Manage our Discord server and ensure a smooth onboarding process for new players
  • Lead the organization of community events like tournaments and contests
  • Use analytics to measure KPIs like player retention, growth and engagement

Qualifications

  • 1+ years experience in community management for video games or related fields (PR, Content Management, Customer Service)
  • Proficiency with social media platforms including Twitter, Discord and Instagram
  • Knowledge of how to produce livestreams on platforms such as Twitch and YouTube
  • Great oral and written communication skills

Nice-to-haves

  • Expert knowledge managing Discord servers and bots
  • Knowledge of image-editing software like Photoshop
  • Experience creating strategies for announcing games
  • An active interest in eSports

Although we appreciate all interest, only those candidates selected for an interview will be contacted.

How to apply

Email your application to roles@genpopinteractive.com with the subject "Community Manager Application".

Before Genpop, much of the team had been tasked with transitioning their AAA teams into an entirely work from home production overnight. This was an eye opening experience and we felt these new paradigms were being held back by old traditions. We designed Genpop's culture to maximize the potential of this new way to work, to build a new kind of studio, to make a new kind of game.

Work when you want, where you want. At Genpop we know that you are a professional and being a professional is knowing how you work best. Some of us here follow a more traditional work hour schedule, and some don't. It's up to you.

We thrive on learning and exploration. Our team consists of talented individuals, some who have successfully shipped multiple AAA games with combined decades of game development experience, and others who are shipping their first title with opportunity abound. We promote a learning culture where people from all backgrounds, experience levels and disciplines can tap into everyone’s knowledge in a friendly environment. We are a fiercely transparent, team-based studio, and we like to win together. We strive to work smarter for our community.


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