Senior Community Manager

Hidden Leaf GamesApply for this Job
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This role is a part of the UK government's Kickstart Scheme and is only applicable to 16 to 24-year-olds in the UK who are not in education and are currently claiming Universal Credit. Click here to view more Kickstart placement opportunities.

Posted
June 2, 2021
Full Time
Anywhere
Remote

**This position has been closed.**

Hidden Leaf Games is an indie game development studio founded with the mission of delivering a world-class experience that focuses on competition, progression and social play. We believe games are meant to be played together, regardless of skill level or platform. At our core, we’re players who deeply value the social and community interactions that competitive moments  have to offer. We believe that competitive games create lasting moments and are committed to recreating that experience for others to enjoy.

As Senior Community Manager reporting to the VP of Publishing & Marketing, you'll join a small-but-passionate pre-launch community of FANGS players and establish the foundations for long term community growth and sustainment. As a core gamer, you deeply understand what core gaming communities need to thrive. You’ll lead all community development efforts, from high level strategy through tactical Discord chats, social posts, and playtests. Your understanding of player expectations and team capabilities will make you a critical bridge between the community and the development team.

Responsibilities:

  • Engage with players where they are (platforms, channels, events) as a representative of the Hidden Leaf development team and member of the FANGS community
  • Establish the high level strategies and tactics needed to engage the pre-launch community, grow the community through launch, and sustain for years to come.
  • Develop the tools needed to help the Hidden Leaf team engage with the FANGS community, advising the team on player sentiment, needs, behaviours, and trends.
  • Build out and manage programs to identify and support future FANGS endemic influencers and community content creators.
  • Partner with key production and marketing stakeholders to establish how FANGS content & communications should be served up to through community channels.
  • Advocate for the development of community focused features within the FANGS roadmap.
  • Create and manage measurable social media campaigns to grow channels, increase positive engagement, and improve channel health.

Required Qualifications:

  • Experienced: You have at least three years’ experience in community management in a player-facing role
  • A gamer through and through: You know and love core competitive games. You don’t need to be top 100 on any global leaderboards, but you understand the deep game mechanics needed to get there.
  • Social Media experience using Discord, Youtube, Twitch, Steam, Twitter etc
  • Collaborative: You relish a brainstorm, level-up through constructive criticism and positive feedback, and work with cross-functional teams to get the best outcome.
  • Data: You know how to translate what players are saying into data-informed strategies and solutions that help us promote player engagement, awareness and trust.

Desired Qualifications:

  • Previous experience organizing and facilitating pre-launch playtests, from Alpha through Open Beta.
  • You’ve shipped games or worked on live service games before

About Us

We're a venture-funded game studio based across the world looking to create games meant to be played with anyone, anywhere. Our mission is to create core PvP games that focus on competitive mastery, core progression and social play. If you're looking to join a team that allows tons of creative freedom, ownership and moves fast, please apply!

We're hiring engineers, VFX, tech, and character artists, animators, and a community manager. Click here to view (and share) all of our open roles.


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