Operations Associate

TRU LUVApply for this Job
Posted
August 28, 2020
Full Time
Toronto, ON
Remote

**This position has been closed.**

You will support the heartbeat of TRU LUV by ensuring administrative and operational tasks are completed with a discerning anticipation of urgency and a meticulous attention to detail and care.​

A gif of a cat using a computer

IMPACT OF AN OPERATIONS ASSOCIATE AT TRU LUV:

At TRU LUV, we co-create together to bring life and depth to our emotionally conscious AI, including #SelfCare and our secret projects. Our Operations Associate will be a creative problem solver with an innate sense of prioritization ensuring our CEO and our Love and Operations Lead can focus on the growth and evolution of our organization. Working on a variety of tasks and projects, you will be instrumental in supporting the heartbeat of TRU LUV by ensuring administrative and operational tasks and projects are completed with a discerning anticipation of urgency and a meticulous attention to detail and care.

YOUR WORK DAY MIGHT LOOK LIKE:

  • Managing all email and other correspondence and escalating items that need attention or action in a timely manner
  • Navigating, organizing, and managing the busy calendars of our CEO and our Love and  Operations Lead
  • Reviewing upcoming meetings and priorities on our CEO and our Love and Operations Lead’s calendar and anticipating potential challenges or schedule conflicts and taking action
  • Interacting with a diverse group of stakeholders: from investors to advisors, collaborators and co-creators, gathering information and prioritizing tasks and action as required
  • Collaborating with our Producer to ensure all operational tasks are effectively completed while exploring opportunities for continuous improvement and evolution as our teams grow
  • Creating reports, workflows and other necessary documents and frameworks
  • Supporting community-building initiatives alongside our teams

ABILITIES YOU BRING TO TRU LUV:

  • 4+ years experience in an administrative or coordination/project support capacity, supporting a fast-paced, high vibration team
  • Comfortable in a startup where plans and priorities can change quickly
  • Excellent interpersonal and relationship building skills
  • A proven background communicating with executives, high profile individuals, and other professionals
  • An ability to prioritize, organize, and act on a large number of tasks simultaneously and with meticulous attention to detail
  • Strong administrative skills: briefing, scheduling, organizing, time management, etc.
  • Experience managing and organizing multiple busy calendars
  • Advanced capabilities utilizing Sharepoint and Office 365 Suite of tools (Outlook, Calendar, Teams, Excel, Word, Powerpoint, etc.)
  • Strong organizational skills and ability to stay on top of a full workload with many priorities
  • Thorough and creative problem solving abilities and adaptability
  • A demonstrated ability to think through and take action on the little details required for results
  • A thoughtful and considerate mindset, to ensure our CEO and our Love and Operations Lead are well supported

TO COMPLEMENT OUR EXISTING TEAM, YOU ARE:

  • Curious, self-motivated, and can support growing team under minimal supervision
  • A proactive, caring, and compassionate communicator
  • Able to appreciate the humour in life and to bring a sense of humour to your role
  • Solution-oriented, flexible, and comfortable making mistakes, asking questions, giving feedback, and helping others as needed
  • Comfortable managing competing priorities and working in a cross-functional team
  • Enthusiastic about creating and maintaining a mutually-supportive environment that values diversity
  • Interested in seeking out new techniques and ideas related to tend-and-befriend, developmental psychology, love consciousness and co-creative flow states and their relationships to our interfaces to the internet and our devices

KNOWLEDGE THAT YOU HAVE OR ARE WILLING TO EXPLORE:

  • Sharepoint and Teams
  • CRMs
  • Adobe Suite
  • Jira
  • Reporting Dashboards
  • Workflow integrations
  • Marketing and Automation systems
  • Executive Calendar management


DETAILS

  • Full time
  • Level: Mid
  • Open to applicants based in Toronto and surrounding municipalities only
  • While initially WFH, this will eventually be an on-site role

Our team is built on a foundation of diversity and equity.

TRU LUV is an equal opportunity employer that values diversity and equity as the underlying foundation of our success. We welcome and encourage people of all backgrounds to apply.

DO I NEED TO MEET ALL CRITERIA TO APPLY?

Definitely not! If you share our goal of more nourishing technology and our values of celebration, curiosity, love, intention and care we’d love to meet you and see what is possible!

ABOUT TRU LUV

At TRU LUV we imagine being friends with our technology. We work with artists, witches, psychologists, and game designers to bring life to AI companions. Our companions are modelled on our most nourishing and deepest friendships.

Our first experimental companion, #SelfCare, was one of Apple's Best of 2018. TRU LUV was founded by Brie Code, former AI lead at Ubisoft, and is advised by Tom Gruber, humanistic AI thought leader and co-creator of Siri.

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