We’re looking for a Social Media and Community Lead to lead content and community engagement across TikTok, Instagram, Discord, and YouTube for a variety of clients. You’ll create posts, moderate channels, and run activations that bring players closer to the games they love. Working closely with our creative team and brand leads, you’ll help grow communities in ways that feel authentic, engaging, and fun.

This is a key role in our team’s continued growth. As a small and fast-moving group, we need someone who’s ready to make an impact from day one. The role is both strategic and hands-on, ideal for someone who can contribute high-level ideas and is just as comfortable executing the day-to-day work that brings them to life.

The ideal candidate understands gaming culture, thrives on community interaction, and knows how to turn player energy into standout content. Experience in social media or community management is highly valued, especially if you're someone who can listen to players, identify what matters to them, and respond with creativity, empathy, and clarity.

Responsibilities

• Manage day-to-day content across TikTok, Instagram, Twitter/X, YouTube Shorts, and Discord
• Write social copy, schedule content, and adapt messaging for different platforms
• Moderate Discord servers, support events and updates, and maintain a positive community space
• Collaborate with designers and editors to create memes, videos, and announcements
• Lead and support community activations such as UGC contests, giveaways, and spotlight posts
• Track metrics like engagement, sentiment, and audience growth
• Respond to player feedback and flag insights to the broader team
• Stay current on platform trends and gamer culture

Qualifications

• 5 or more years managing social & community channels in the games industry
• Have worked on major IP both original and licensed
• Hands-on experience with Discord, TikTok, and Instagram
• Strong writing skills and an understanding of tone, humor, and community voice
• Experience planning social content calendars and managing multiple titles
• Bonus: light graphic design or video editing skills
• A player-first mindset, with the ability to listen, adapt, and engage authentically

Compensation and Benefits

• Salary: CAD $75,000 to $90,000
• Health benefits package (including dental and mental health support)
• 2 weeks paid vacation
• Paid summer and winter studio closures (additional 2 weeks off)
• Flexible remote or hybrid work model
• Collaborative, creative environment with room to grow

Untitled Ad Labs is an equal opportunity employer. We are committed to creating an inclusive, respectful, and diverse workplace where everyone has the opportunity to thrive. We welcome applicants of all races, ethnicities, genders, sexual orientations, abilities, and backgrounds.

Please note: This role is open to candidates legally eligible to work in Canada. While we operate as a remote-first team, candidates based in Vancouver are preferred.

To Apply

Please send us an email with your resume, cover letter, and a list of games you have worked on.