Last Updated April 17, 2020
Your privacy is critically important to us. At A Lot of Happy LLC, the owner and operator of Work With Indies, we have a few fundamental principles:
Hello. We are A Lot of Happy LLC, a small group of creatives in the San Francisco Bay Area and Seattle who are building a job board supporting careers working at and with the independent game development community and its accompanying website at workwithindies.com. We aim to connect wonderful talent with wonderful careers helping to make indie games that wow and inspire people all over the world. This effort is built upon technologies that require that we collect and utilize some of your personal information.
Our websites (including workwithindies.com); Our mobile applications (if and when we make those available); and Our other products and services that are available on or through our websites (if and when we make those available).
We only collect information about you if we have a reason to do so–for example, to provide our Services, to communicate with you, or to make our Services better. We collect information in three ways: if and when you provide information to us, automatically through operating our Services, and from outside sources. Let’s go over the information that we collect.
It’s probably no surprise that we collect information that you provide to us. The amount and type of information depends on the context and how we use the information. Here are some examples:
Basic Account Information: We ask for basic information from you in order to set up your account. Currently, we require individuals who sign up for the Work With Indies newsletter to provide a name and an email address. For employers, we require a contact name and email address, as well as various public company details such as name, website, location, the number of employees, and more.
Job Posting Information: When purchasing an advertisement for an available career opportunity at your company, we will ask for public information related to the career, such as a job title and job description, for display across our various Services.
Public Profile Information: If and when we create the ability to serve public profiles, we will collect the information that you provide for your public profile. For example, if you have a Work With Indies account, your username may be part of that public profile, along with any other information you put into your public profile, such as a photo or an “About Me” description. Your public profile information would be just that–public–so please keep that in mind when deciding what information you would like to include.
Transaction and Billing Information: If you buy something from us, you will provide additional personal and payment information that is required to process the transaction and your payment, such as your credit card information and contact information.
Communications With Us: You may also provide us information when you respond to surveys or communicate with our team members about a support question, etc.
We also collect some information automatically:
Log Information: Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you use our Services.
Usage Information: We collect information about your usage of our Services. For example, we collect information about the actions users perform on a site using our website or app–in other words, who did what, when and to what thing on a site. We also collect information about what happens when you use our Services along with information about your device (e.g., screen size, name of cellular network, and mobile device manufacturer). We use this information to, for example, provide our Services to you, as well as get insights on how people use our Services, so we can make our Services better.
Location Information: We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our Services from certain geographic regions.
We use information about you as mentioned above and for the purposes listed below:
To provide our Services–for example, to set up and maintain your account, to contact you about career opportunities and maintenance of your job listings, or to charge you for any of our paid Services;
To further develop and improve our Services–for example by adding new features that we think our users will enjoy or will help to create and manage our experiences more efficiently;
To monitor and analyze trends and better understand how users interact with our Services, which helps us improve our Services and make them easier to use;
To measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition--for example, we may analyze how many individuals purchased a product after receiving a marketing message or the features used by those who continue to use our Services after a certain length of time;
To monitor and prevent any problems with our Services, protect the security of our Services, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of A Lot of Happy LLC and others, which may result in us declining a transaction or the use of our Services;
To communicate with you, for example through an email, about offers and promotions offered by A Lot of Happy LLC and others we think will be of interest to you, solicit your feedback, or keep you up to date on A Lot of Happy LLC and our products; and
To personalize your experience using our Services, provide content recommendations, target our marketing messages to groups of our users (for example, those who have completed a specific set of activities), and serve relevant advertisements.
We do not sell our users’ private personal information. We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:
Legal Requests: We may disclose information about you in response to a subpoena, court order, or other governmental request.
To Protect Rights, Property, and Others: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of A Lot of Happy LLC, third parties, or the public at large. For example, if we have a good faith belief that there is an imminent danger of death or serious physical injury, we may disclose information related to the emergency without delay.
With Your Consent: We may share and disclose information with your consent or at your direction. For example, we may share your information with third parties with which you authorize us to do so, such as the social media services that you connect to your public profile (if and when that becomes available).
Aggregated or De-Identified Information: We may share information that has been aggregated or reasonably de-identified, so that the information could not reasonably be used to identify you. For instance, we may publish aggregate statistics about the use of our Services and we may share a hashed version of your email address to facilitate customized ad campaigns on other platforms.
Published Support Requests: And if you send us a request (for example, via a support email or one of our feedback mechanisms), we reserve the right to publish that request in order to help us clarify or respond to your request or to help us support other users.
Information that you choose to make public is–you guessed it–disclosed publicly. That means, of course, that information like your public profile, posts, other content that you make public through your use of our Services, are all available to others. Public information may also be indexed by search engines or used by third parties. Please keep all of this in mind when deciding what you would like to share.
We generally discard information about you when we no longer need the information for the purposes for which we collect and use it--which are described in the section above on How and Why We Use Information--and we are not legally required to continue to keep it. For example, we keep the web server logs that record information about a visitor to one of A Lot of Happy LLC’s websites, such as the visitor’s IP address, browser type, and operating system. We retain the logs in order to, among other things, analyze traffic to A Lot of Happy LLC’s websites. As we are still in beta and have not optimized our needs and approach to data retention, we do not currently have a standard timeframe for our eventual release or purge of data.
You have several choices available when it comes to information about you:
Limit the Information that You Provide: If you have an account with us, you can choose not to provide the optional account information, profile information, and transaction and billing information. Please keep in mind that if you do not provide this information, certain features of our Services–for example, paid, premium content–may not be accessible.
Opt-Out of Electronic Communications: You may opt out of receiving promotional messages from us. Just follow the instructions in those messages. If you opt out of promotional messages, we may still send you other messages, like those about your account and legal notices.
Set Your Browser to Reject Cookies: At this time, A Lot of Happy LLC does not respond to “do not track” signals across all of our Services. However, you can usually choose to set your browser to remove or reject browser cookies before using A Lot of Happy LLC’s websites, with the drawback that certain features of A Lot of Happy LLC’s websites may not function properly without the aid of cookies.
Close Your Account: While we’d be very sad to see you go, if you no longer want to use our Services :( :( :( :(, you can close your workwithindies.com account. Please keep in mind that we may continue to retain your information after closing your account, as described in How Long We Keep Information above--for example, when that information is reasonably needed to comply with (or demonstrate our compliance with) legal obligations such as law enforcement requests, or reasonably needed for our legitimate business interests.
If you are located in certain countries, including those that fall under the scope of the European General Data Protection Regulation (AKA the “GDPR”), data protection laws give you rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:
In the future, you will be able to access, correct, or delete your personal data using your account settings and tools that we offer, but until that time, or if you are otherwise unable, or you would like to contact us about one of the other rights, scroll down to How to Reach Us to, well, find out how to reach us. EU individuals also have the right to make a complaint to a government supervisory authority.
Other Things You Should Know (Keep Reading!)
The Terms are the entire agreement between us related to the subject matter in the Terms. The Terms replace and supersede any other prior or contemporaneous agreement, representation or discussion, oral or written, and may not be changed except in writing signed by us, regardless of whether or not the parties act under an unsigned “electronic” agreement or rely on such an unsigned agreement.
Governing Law. These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Washington and you hereby consent to the exclusive jurisdiction and venue of courts in Washington in all disputes arising out of or relating to the use of the Site. Use of the site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
Changes to Terms. A Lot of Happy reserves the right, at its sole discretion, to modify or replace any part of the Terms. It is your responsibility to check the Terms periodically for changes. Your continued use of or access to the Service following the posting of any changes to the Terms constitutes acceptance of those changes. A Lot of Happy may also, in the future, offer new services and/or features through the Service (including, the release of new tools and resources). Such new features and/or services shall be subject to the Terms.
Contact Information. Questions about the Terms of Service should be sent to us at email@example.com or to A Lot of Happy LLC, 2020 Maltby Rd. STE 7 PMB 295, Bothell, WA. 98021