Hello!

It's me, your friendly neighborhood Rebekah Saltsman, CEO and co-founder of Finji, an award-winning hybrid game developer (Usual June, Overland, Canabalt) and publisher (Night in the Woods, Tunic, I was a Teenage Exocolonist) located in Grand Rapids, MI. We are ready to hire a Community Assistant to help with managing our community Discord server.

This is a paid, part-time, fully remote (U.S. only) position that works directly with Finji’s Community Manager and a team of volunteer community moderators. Finji works with a diverse set of collaborators, and folks from under-represented groups are strongly encouraged to apply.

We will be accepting applications until Friday, April 12, 2024.

The Job

This role works directly with Finji’s Community & Social Media Manager to assist with moderating, managing, and designing our community Discord server.

Initial Responsibilities

• Review community and moderation guidelines and materials. Understand the values, goals, and communication styles for our community spaces.
• Ask questions, meet the communities and moderation teams with whom you will be working.
• Start the onboarding process on daily, weekly, and monthly tasks.

Ongoing Responsibilities

• Moderate the Finji Discord in collaboration with volunteer moderators. Assist with monitoring and responding to ModMail support tickets.
• Engage with the Finji Discord community. Drive conversation, identify opportunities for community cultivation that are in line with our community goals and values.
• Assist with identifying, training, and managing volunteer moderators. Collaborate with the Community Manager to update moderation guidelines and materials as needed.
• Assist with collecting community feedback, questions, and opportunities for engagement. Monitor the health of the community and communicate problems, needs, and opportunities to the Community Manager.
• Assist with organizing and implementing community events.

Compensation

• $20/hour, 15 hours per week
• Annual bonuses tied to company profit.
• Studio commitment to a sustainable work-life balance and strict no-crunch policy.

About You

You love and are familiar with online communities, especially Discord communities. You think a lot about cultivating communities in creative and fun ways. You take pride in seeing a diverse community thrive in a place you help manage with other thoughtful collaborators. You need to maintain a space that is open and welcoming, and you hold others to that same standard.

You are exceptional at keeping confidential things confidential. You get a lot of joy and satisfaction from working closely with other people, including total strangers. You are a good communicator, and you love to collaborate. You enjoy strategy sessions and value documenting learned lessons. You will speak up if something seems wrong. You are comfortable learning and asking questions and you understand that all jobs have chores and that’s okay.

How to Apply

We’re funneling all interested parties through a new email address. Please include the phrase “finji assistant” in the subject line. We will reply to all serious inquiries in a timely fashion.

What to Submit

• Short cover letter
• Resumé or CV
• Current location

You should expect to provide references or letters of recommendation if your application advances.

Final Thoughts

Even if you don’t have the longest resumé, we’d still love to hear from you. We are looking for candidates that like to solve problems in creative ways and who are good at communicating and collaborating. In our …experience, experience doesn’t guarantee those particular qualities.

A majority of Finji staff are from backgrounds under-represented in games, so even if you don't see yourself represented in the game industry at large, this might be a good place for you.